Frequently
Asked Questions
We offer one standard shipping option within New Zealand. Orders typically arrive within 2-5 business days.
Shipping is free within New Zealand for orders over $60. For orders under $60, a flat shipping rate of $10 will be charged.
Shipping times will vary depending on your location and the shipping option you choose. Generally, standard shipping within New Zealand takes 2-5 business days
Yes, we provide tracking information for all orders. You will receive a tracking number via email once your order has been shipped.
Unfortuntaly we don't offer returns for change of mind purchases.
If there is a problem with any of the products you recieve, please contact us via our Contact Us page.
The Supplements on Subscription program is a service that allows you to have your favorite supplements automatically shipped to you on a regular basis. You can choose the frequency of your deliveries, and you'll never have to worry about running out of your supplements again.
To sign up for the Supplements on Subscription program, simply choose the subscription option on the product page of the supplement you wish to subscribe to. Select the frequency of your deliveries, and add the subscription to your cart.
Yes, we offer a 10% discount for subscribing to our supplement subscription service. The discount will vary depending on the product and subscription frequency.
You can manage your subscription by logging in to your account and accessing your subscription settings. From there, you can make changes to your subscription, including the frequency of your deliveries, billing information, and product selection.
If you need our help, please use our Contact Page to get in touch.
If you experience any issues with your order, please contact us via the Contact Us page on this webiste.
Alterntativly, you can email us: accounts@suppsouth.co.nz
